Privacy & Cookies

Effective date: August 31, 2026

GenXFinity Media Group LLC (“GenXFinity,” “we,” “us,” or “our”) is a South Carolina limited liability company. This policy explains how we collect, use, share, and protect information when you visit genxfinitymedia.com, contact us, purchase a digital product, make a voluntary contribution, or otherwise interact with the website.

Information we collect

Information you provide

Depending on how you use the website, we may collect:

  • Your name, email address, optional phone number, message, and inquiry topic when you submit a contact or support form.
  • Your name, email address, billing details, transaction details, and information associated with a purchase or voluntary contribution.
  • Your email address and communication preferences if you choose to receive marketing messages.
  • Information you send when requesting customer service, refreshed download access, a refund review, or another form of support.

Payment card and bank information is collected and processed by Squarespace Payments and its payment-service partners. GenXFinity does not receive or store your complete payment-card number.

Information collected automatically

When you visit the website, Squarespace and authorized service providers may collect information such as your IP address, browser and device type, operating system, referring page, pages viewed, approximate location, and interaction data. Some of this information is collected through cookies and similar technologies.

How we use information

We use information to:

  • Operate, secure, maintain, and improve the website.
  • Respond to questions, support requests, partnership inquiries, and other messages.
  • Process purchases and voluntary contributions.
  • Deliver digital products and send transaction, access, and account-related messages.
  • Detect fraud, misuse, technical problems, or security threats.
  • Maintain financial, transaction, tax, and business records.
  • Understand website performance and visitor behavior when optional analytics cookies are permitted.
  • Send marketing messages when you have chosen to receive them.

How information is shared

We share information only as reasonably necessary for the purposes described in this policy, including with:

  • Squarespace, which hosts the website and provides forms, commerce, analytics, email, and digital-delivery services.
  • Squarespace Payments and Stripe-related payment services, which process transactions and help prevent fraud.
  • Professional advisers or service providers that assist with legal, accounting, security, technology, or business operations and are expected to handle information appropriately.
  • Government authorities or other parties when disclosure is required by law, necessary to protect rights or safety, or needed to investigate fraud or misuse.

The website also links to third-party social platforms. If you follow those links or interact with third-party services, their privacy practices apply.

We do not sell personal information for money. We do not use personal information for unrelated third-party advertising.

Cookies and analytics

The website uses necessary cookies that support functions such as navigation, security, shopping-cart operation, checkout, and customer preferences. These cookies are required for the website to work properly.

Optional analytics and performance cookies help us understand traffic and how visitors use the site. Where the cookie banner is presented, these non-essential cookies are restricted unless you choose to accept them. You may decline optional cookies and continue using the website with necessary cookies only. Blocking or deleting cookies through your browser may affect certain site functions.

Marketing communications

If you choose to receive marketing emails, we may use your contact information to send them through Squarespace. You can unsubscribe at any time using the link in a marketing email. Transactional messages about purchases, digital delivery, security, account activity, or support are not marketing messages and may still be sent when necessary.

Data retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including customer service, transaction processing, recordkeeping, fraud prevention, dispute resolution, tax, accounting, and legal obligations. Retention periods vary according to the type of information and the reason it was collected.

Your choices and rights

Depending on where you live, you may have rights concerning your personal information, including rights to request access, correction, deletion, or information about how it is used. You may also withdraw marketing consent or object to certain processing.

To submit a privacy request, email info@genxfinitymedia.com. We may need to verify your identity before completing a request. Some information may be retained when required by law or for legitimate business purposes.

Information security

We use reasonable administrative and technical safeguards appropriate to the nature of the information we handle. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

Children’s privacy

The website is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and address the matter.

Processing in the United States

GenXFinity is based in the United States. Squarespace and other service providers may process information in the United States or other locations where they operate, subject to their own legal and contractual obligations.

Changes to this policy

We may update this policy as the website, business practices, or legal requirements change. The effective date above will identify the current version. Material changes may also be communicated through the website when appropriate.

Contact

GenXFinity Media Group LLC
South Carolina, United States
info@genxfinitymedia.com